Frequently Asked Questions
FAQ
General Questions
What makes Jetco Products different from other tool brands?
Jetco designs power tools specifically for metal roofing and siding installers. Our tools focus on precision, speed, and durability — helping you cut panels cleaner, finish jobs faster, and reduce waste.
Where can I buy Jetco Products Wachtel Panel Cutter and accessories?
Jetco tools & accessories are available through a nationwide network of authorized distributors. You can also buy directly from our website for fast shipping.
Do you sell to both contractors and homeowners?
Yes. Whether you are a professional installer, a contractor, or a DIY homeowner working on a project, you can order directly or through a local distributor.
What industries use the Wachtel Panel Cutter?
Jetco tools are trusted in residential roofing, post-frame building construction, commercial metal roofing, and siding installation across the U.S. and international.
Products & Technical Questions
Is The Wachtel Panel Cutter compatible with all metal roofing panels?
Up to 24 Gauge thick metals. The wachtel Panel Cutter is designed to work with most common panel profiles and gauges used in residential, commercial, and agricultural metal roofing. For specialty profiles, check our product guide or contact us to confirm compatibility.
What materials can the Wachtel Panel Cutter Cut?
The Wachtel Panel Cutter is built for steel, aluminum, and most coated metal roofing panels. Also works well with vinyl siding, trim, and flashing. Always check your product manual for recommended materials.
Does the Wachtel Panel Cutter need regular maintenance?
The Wachtel Panel Cutter is built for low maintenance. We recommend cleaning after each use, inspecting blades for wear, and lubricating moving parts per the product manual to extend tool life.
Can I buy replacement wheels and parts?
Yes replacement wheels are available through our authorized distributors or directly from our online website. However if you would like to purchase specific parts please contact us at Sales@jetcoproducts.com
Support & Warranty Questions
What is Jetco’s warranty policy?
All Jetco power tools come with a [1-year] limited warranty covering defects in materials and workmanship. Visit our Warranty Page for complete details, coverage, and how to submit a claim.
How do I get technical support?
Our support team is available by phone and email during business hours. You can also find troubleshooting guides and product manuals on our website for 24/7 assistance.
How do I order replacement parts?
For assistance ordering replacement parts please contact us directly by phone or via email at Sales@jetcoproducts.com.
What should I do if my tool isn’t working correctly?
First, review the troubleshooting section of your product manual. If the issue continues, contact Jetco technical support — we’ll help you diagnose the problem and arrange warranty service if needed.
Distributor Questions
Is there a minimum order quantity to stock The Wachtel Panel Cutter?
Yes, minimum order quantities vary by product type and region. Contact our sales team for a custom quote and stocking recommendation
Do you offer marketing support for distributors?
Absolutely! Jetco provides co-branded marketing materials, On-demand brochures, and digital campaigns to help you promote and sell our tools.
Can Jetco drop-ship tools directly to my customers?
Yes. We offer drop-shipping services for a small fee so you can serve your customers without holding excess inventory.
Who do I contact with distributor questions?
Reach out to our sales team via the Contact Us page, and we’ll connect you with the correct regional representative.